Atendimento psicológico online em contexto da pandemia de Covid-19

Abstract

With the Covid-19 pandemic, psychology professionals needed to act online to follow the strategies to face the disease and ensure the safety of population and themselves. In Brazil, psychological care mediated by Information and Communication Technologies, was allowed and guided by the Federal Council of Psychology with the new resolution nº011/2018. This research aimed to analyze the self-reported experience of psychologists from their remote work during the Covid-19 pandemic, and for that, it was divided into two articles. In the first one, it was a systematic review of scientific articles on online psychological care during the pandemic in Brazil was carried out, resulting in 15 articles analyzed, which discussed the topic and/or reported the experience in this period. For the second article, interviews were conducted with 12 psychologists from the state of Paraíba. The interviews were transcribed, submitted to the Iramuteq software and interpreted according to the content analysis. It is noticed that psychology professionals faced challenges for this transition of modalities, as much as, in their personal and professional lives, making necessary adaptations in their houses and their techniques. Thus, it was a period of development, experiences and evolution towards online psychological care.