Violência ocupacional sofrida por técnicos de Enfermagem de Unidades Básicas de Saúde

Abstract

Introduction: The institutional violence involving health professionals is an issue of global importance. Although this problem can reach everyone, it is emphasized that nursing has three times more likely to experience aggression or abuse in the workplace than other professionals. Objective: This analytical descriptive census study with quantitative approach developed between March and May 2014 with the objective of analyzing the occupational violence against nursing staff in municipal health of Campina Grande/PB. Characterize socio demographic sample, identify the principles types of violence, characterize the aggressors and identify the procedures adopted and the consequences after the violent acts. Methods: The study population comprised all nursing technicians working in 97 teams of the basic unit of family health (BFHU) and 3 health centers (CS) totaling 106 nursing technicians. The research instrument consisted of a valid questionnaire with 27 questions. Data processing was done using Microsoft Excel software-program and SPSS version 22.0 and analyzing by descriptive statistics through presentation of the presence, frequency, percentage, P-Value and RP-Value for discussion of results. Results: The technicians were mostly women (89.6%), aged between 31-40 years (51.0%), living with a partner (60.4%), with 6-10 years of work experience (28.3%). The length of service in primary health care was 6-10 years (43.3%), with a weekly workload of 40 hours (91.4%) in morning and afternoon shifts (93.3%). The technicians reported the occurrence of verbal (84.0%), moral (52.9%), physical (4.8%) and sexual violence (1.0%). The companions of the patients were primarily responsible for the violence. The frequency of violence reports was “4 times or more” in 41.0% of cases (verbal abuse), and violence occurs in the morning and afternoon shifts (46.7%). The most common risk factors were: violent patient (70.4%) and lack of security or police (67.7%). No significant association was found (p> 0.05) between the variables sex, marital status, length of experience in the profession, length of service in primary health care, weekly workload and work shift, and the occurrence and type of violence experienced. Conclusions: We conclude that the main types of verbal violence were caused by escorts and followed by moral violence by colleagues of the same profession.