“Será que eu vou dar conta”? O trabalho real de trabalhadoras da assistência social no sertão da Paraíba

Abstract

The main objective of this study is to analyze the relationships between health, suffering and the precariousness of work after the end of the democratic popular cycle - governments that prioritized the allocation of resources and expansion of socio-assistance services - of higher-level professionals in Assistance policy Social in the backlands of Paraíba. The world of work has been undergoing major transformations with advances both from a technological point of view and in the ways in which work has been expressed in capitalist society through flexibilization, one of the phenomena that accompanies the transformations in the world of work, especially in contemporary times. The public social assistance policy was established by the Federal Constitution (CF) of 1988 and implemented through the Organic Social Assistance Law (LOAS) in 2003, where the latter was a driving element for the creation of the National Social Assistance Policy (PNAS) and To the detriment of this, other instruments were created to materialize the policy, such as income transfer benefits, the typification of socio-assistance services and the creation of the Basic Operational Norm of the Unified Assistance System (NOB-SUAS) and the Basic Operational Norm of Human Resources (NOB RH SUAS). Given the advances and growth that politics had been showing, until then, social assistance was heavily attacked with the parliamentary coup that took place in 2016 and consequently with constitutional amendment no. 95 making work on this policy even more precarious due to the drain on public funds as well as the lack of expansion of services to serve the population, as a result of Constitutional Amendment 95 of the Government that presided over the country at the time. It is an exploratory and descriptive research with a qualitative approach anchored in Work Psychodynamics as a theory and technique. The Psychodynamics of Work proposes to investigate the subjective relationships between pleasure and suffering in the context of work and how these workers manage to reconfigure their suffering for the development of work activities, creating a dialogue with the phenomenon of health within a context of transversality. The study was carried out in two small cities in the Sertão of Paraíba with higher education workers who make up the basic social protection, that is, the Social Assistance Reference Center (CRAS) in these municipalities. The choice of the theme was due to few studies in the area and mainly in the Northeast region, a region that has always been at the forefront when it comes to expressions of social issues. The accidental modality was chosen for sampling the study, where the aim is to apply a socio-demographic questionnaire and semi-structured interview with 6 workers who have worked for more than a year in the Social Assistance Reference Centers (CRAS) of these Municipalities, regardless of their employment relationship. The research will cover all ethical procedures that recommend research involving human beings, such as resolutions 466/12 and 510/16. As results of this study, it was analyzed using the content analysis proposed by Bardin (2016) in the light of Work Psychodynamics. It was possible to develop a social characterization of the workers based on the socio-demographic questionnaire and create five categories to analyze this research. The categories were classified as: Professional training; Prescribed Work x Actual Work; Networking, cooperation and recognition; the precariousness of work; and Experiences of Pleasure and Suffering at Work.