Serviço social na saúde: tendências do exercício profissional em tempos de pandemia da Covid-19 no Hospital de Clínicas no município de Campina Grande- PB

Abstract

The purpose of this master's thesis is to analyze the Trends in the Professional Practice of Social Workers in Times of Pandemic at the Hospital de Clínicas in the Municipality of Campina Grande-PB. The general objective of what we carried out and which gave rise to this work was to analyze the inflections of the Social Worker's professional practice in the socio-occupational space at the Hospital de Clínicas in the Municipality of Campina Grande/PB. Therefore, the specific objectives defined were: to understand the configurations of Health Policy in Brazil, in the current context; Identify the working conditions and relationships faced by social workers in times of the Covid 19 Pandemic; list the main demands placed on these professionals; highlight the challenges faced by these professionals in the current context. Methodologically, it was characterized as analytical, documentary and empirical research, based on the critical dialectical method.We defined the research subjects as social workers who work at the Hospital de Clínicas. In the universe of thirteen (13) social workers, we took a simple random sample that resulted in eight (08) social workers. With regard to data collection instruments, we chose to use semi-structured interviews based on a previously prepared script, with authorization from the interviewees, as well as semi-structured forms that were applied remotely and/or in person. , based both on sanitary conditions and access to professionals. In order to proceed with the apprehension through successive approximations, the data collected was systematized, supported by qualitative and quantitative data and the chosen theoretical references.The research was subject to the standards recommended in Resolutions No. 466/12 and N°. 510/2016 of the National Health Council, which regulates research involving human beings, and was approved. By the Research Ethics Committee of the State University of Paraíba-UEPB. The results suggest a prevalence of precarious working conditions and relationships arising from the strategies used to insert and/or hire professionals to face the pandemic. There is also a long working day, as many of them have other employment relationships to supplement their income, as salaries are low. They work on-call and faced challenges in obtaining personal protective equipment from managers and meeting old and new demands, having considerable repercussions on their relative autonomy as a healthcare worker, in accordance with the Law that regulates the profession. Professional illness was also observed, which was heightened by the pandemic period. Finally, the importance of the CFESS/CRESS Joint was quite evident, in articulating, guiding and recommending technical and ethical conditions for professional practice, during the pandemic period.