Humanização na atenção à saúde das mulheres em processo de abortamento no instituto de saúde Elpídio de Almeida em Campina Grande-PB

Abstract

This work was the result of a research conducted at the Institute of Health Elpidio de Almeida (ISEA), medium complexity service of the Unified Health System (SUS) specializing in abortion care in Campina Grande / PB. Aimed to analyze the effectiveness of the humanizing principles of the National Policy for Integral Attention to Women's Health (PNAISM) among users who have undergone abortion process in this service. The study have descriptive and analytical character, with quantitative and qualitative approach, comprising documental research in 524 medical charts during the period January to June 2014, and collecting interviewed in eight users and five professional from care team abortion, conducted between the months of September and November 2014. The data showed that the abortion care in ISEA has many factors that weaken the effectiveness of the humanization in the care provided, ranging from the use of curettage as the main technique for uterine evacuation, absence of reception and listening to the users, as well as lack of guidance and referrals necessary and appropriate for women in face of abortion. It has been demonstrated that a considerable part of the guidelines of the technical standard of humane abortion care, as well as other documents from Ministry of Health that comprising the PNAISM, are not effective on the ISEA. In this sense, the results pointed to several indications that need to be improved in this health service, in order to ensure a quality and humanized attention to women in face of abortion.