Atenção à saúde do surdo na perspectiva do profissional de saúde

Abstract

OBJECTIVES: Identify difficulties faced by Health Professionals while working with the deaf; highlight most used strategies of communications; check out whether there is any relation among existing difficulties on health care and building up on graduation or professional skill in order to communicate with deaf people. METHODS: Transversal studies both qualifying and quantitative with scholar professionals acting on primary attention in Campina Grande PB, developed from August 2020 to July 2011. 84 Health Units have been visited, resultant sample being 156 professionals, and each participant receiving a formulary having questions related to the topic. Quantitative analyses have been made in the program Statistical Package for the Social Science . Qualitative data have been checked out according to Theme Modality on Content Analyses. RESULTS: Difficulties on assistance have been related to: communication difficulties, low human resources, improper infra-structure, and inaccuracy of consult. The most used communication strategies were help of a deaf relative, mimics and lips reading. Relation among communication difficulties, lack of instruction during graduation or training for assistance have been checked, for this deficit of knowledge leads to difficulties on assistance and decrease integral attention to the deaf health. CONCLUSIONS: Professionals face difficulties on deaf assistance related to the communication with patients. Communication strategies help during attending, but don t solve interaction problems. The lack of professional training to assist the deaf comes to decrease quality of health attention towards these patients.